• Making another teacher the primary account holder

  Before you start: make sure the new Primary Account Holder already has an account. Find out how to do this Click on your name in the top right and select Teacher Accounts. Click Edit next to the teacher to you want to make the Primary Account Holder. (https://storage.crisp.chat/users/helpdeskSome readers

• Adding teachers

  Note: Your school’s Primary Account Holder is the only person who can add other teachers. If you’re not sure who this is for your school, email schools@thisisschool.com and we’ll let you know! Hover over your name in the top right-hand corner and click Teacher Accounts. Click on the green Add teacher button. FilSome readers

• Granting support access

  Giving the thisislanguage.com team access to your account allows them to help resolve problems.Few readers

• Deleting a teacher

  NB: Only the Primary Account Holder can delete other teachers' accounts. Step 1 (optional): Reassign the teacher's classes This is helpful if another teacher is going to be taking over the classes without making any changes. Log in to your thisisschool.com account. Click on your name in the top right-hand corner and select Other Classes. ScrollFew readers

• Changing your email address

  If you need to change the email address that you log in with, here's how! Log in to thisisschool.com and click on your name in the top right-hand corner. Select Profile. Click on the Edit your details button. Edit your email address as required, enter your passwordFew readers

• Changing your password

  Log in to thisisschool.com as normal, click on your name in the top right-hand corner and select My Profile. Click on the pink Reset Password button. An email will be sent to you (you might need to check your Junk or Spam folder if you don't see it straight away.) Follow the link in the email and change your password. You will now be able tFew readers

• Resetting your password

  Go to thisisschool.com and click Log In in the top right-hand corner of the page. Click on the Forgot password? button. On the next screen just type in your email address and click Send Password Reset. An email will be sent to you (you might need to check your Junk or Spam folder if you don't see it straight away.) Follow the link in theFew readers